1.Who We Are
Web & Growth is a website design and development business based in Ahmedabad, Gujarat, India. In this policy, "we", "us" and "our" mean Web & Growth, and "you" means any visitor to our website or any person who contacts us.
2.Information We Collect
We only collect information that you choose to share with us, and a small amount of technical information needed for the website to work. This may include:
- Contact details such as your name, business name, email address and WhatsApp or phone number.
- Project details such as the service you are interested in and any message you write about your project.
- Communication records such as WhatsApp messages, emails and call notes when you talk to us.
- Technical information such as your browser type, device and general location, which third party services like Google Fonts and Google Maps may receive when they load on our pages.
3.How Our Contact Forms Work
Our website forms do not store your details on our own servers. When you press Send My Requirement, your details open in your email app so that you can send them to us. When you press Send It on WhatsApp, your details open in WhatsApp so that you can send them to our business number. You can review or change the message before sending it.
Once received, your message is stored in our email and WhatsApp accounts so that we can reply and work on your project.
4.How We Use Your Information
We use your information only to:
- Reply to your enquiry and give you a free consultation and quote.
- Plan, design, build, launch and support your website.
- Send you invoices, project updates and important service messages.
- Improve our website and services.
- Meet legal, tax and accounting requirements.
We do not sell, rent or trade your personal information.
6.Third Party Services and Links
Our website uses or links to third party services such as WhatsApp, Google Maps, Google Fonts, Cal.com, FormSubmit and social media platforms. These services have their own privacy policies, and we are not responsible for how they handle your information. Please read their policies before using them.
Enquiry form: when you submit our enquiry form, the details you enter, such as your name, business name, email address, WhatsApp number, selected service and message, are sent to our email inbox through FormSubmit, a third party form delivery service. We use these details only to reply to your enquiry and discuss your project.
Meeting bookings: when you book a meeting through the calendar on our website, the booking is handled by Cal.com. The details you enter, such as your name, email address and any notes, are shared with us through Cal.com so we can confirm and hold the meeting. We use them only to arrange and follow up on your meeting.
You can learn more about how our website uses browser storage and cookies in our Cookie Policy.
7.How We Protect Your Information
We take reasonable steps to keep your information safe, including secure https connections on our website, password protected accounts and limited access to client information. However, no method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
8.How Long We Keep Your Information
We keep your information only for as long as needed to respond to you, deliver and support your project, and meet legal, tax and accounting requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.
9.Your Rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to:
- Tell you what personal information we hold about you.
- Correct information that is wrong or incomplete.
- Delete your information, where we do not need to keep it for legal reasons.
- Stop sending you non essential messages.
To make a request, contact us using the details below. We will respond within a reasonable time.
10.Children
Our services are meant for businesses and adults. We do not knowingly collect personal information from children under 18.
11.Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the updated date shown at the top.
12.Grievance Officer and Contact
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your information, please contact our Grievance Officer:
Web & Growth
Saundarya Nihar, K.K. Nagar, Ghatlodiya, Ahmedabad, Gujarat 380061
Phone and WhatsApp: +91 8733961822
Email: contact@webandgrowth.com and webandgrowth@gmail.com
Have a Question About This Policy?
Message us on WhatsApp and we will be happy to help.
